Ingredient Depot
Order Preparation
How our system works
We've been serving regulated industries since 2010
Delivering Raw Materials and Natural Health Products to consumers and businesses of all sizes.
It's our commitment to serve customers with excellence day in and day out.
Preparing orders fast is something we're built to do
From our infrastructure, systems and processes.
It was important when we started out, and is now part of our core values.
What to expect when placing an order?
Note: Wholesale orders may take a few business days to prepare.
07:00am ORDERS RECEIVED
Orders are received by 07:00 Eastern Time.
07:30am PROCESSING ORDERS
Orders are processed by 07:30 Eastern Time.
08:30am VERIFY
Orders are verified and are being prepared.
09:00am ORDER PREPARATION
By 09:00 Eastern Time, we start preparing orders.
12:00pm QUALITY CONTROL
By 12:00pm, we've inspected orders a second time.
12:30pm SHIPPING LABEL(S)
The shipping link is emailed before 12:30.
16:00pm SHIPPED SAME DAY
By 16:00, carriers have picked up our orders.